Burnout rarely appears suddenly. It is usually preceded by months in which the signals were there, but scattered across different places: the overtime in the time records, the untaken leave days in the leave register, the short and repeated absences in another report. Each one, taken separately, looks normal.
This guide does not propose a diagnostic test — burnout is a health problem, not a spreadsheet problem. It proposes something more modest and more useful for an SME: look at the data you already have, before you reach the point where the problem resolves itself through a resignation.
The usual intuition is that an exhausted person produces less. In practice the order is often reversed: results hold up for a while, sustained by extra hours, and the visible drop comes late — after the person has been compensating for months.
That means if you wait for the signal from the performance review, you get it last. The early signals are in how the result is obtained, not in the result.
Three signals you already have in your records
1. Overtime concentrated on the same people
The company average says nothing. The useful question is: who works the overtime, month after month? If the same two or three names come up constantly, you have a problem with how work is distributed, not with volume.
The statutory cap is worth watching too: maximum working time, including overtime, cannot exceed 48 hours a week, calculated as an average over the reference period. The details — including where the benchmark of 8 overtime hours a week comes from — are in the guide to overtime.
2. Annual leave not taken, year after year
A large balance of untaken days is easy to misread as dedication. More often it means something else: the person cannot go because there is nobody to cover for them. It is, at the same time, a signal of exhaustion and an operational risk — dependence on a single person.
It also has a direct financial consequence: when the contract ends, the remaining days are compensated in money. See compensation for untaken leave.
3. Absence patterns, not isolated absences
One day of sick leave says nothing. A pattern — short, repeated Monday absences, always at the end of intense periods — does. Not as a diagnosis, but as an invitation to a conversation.
What you can do concretely, without a budget
Three measures that cost nothing and are within an SME’s control:
Redistribute before you pay more. If the same people constantly work overtime, the premium treats the symptom, not the cause. The first question is whether the work can be moved or postponed, not how much it costs to have it done on top.
Make leave plannable. The real reason people do not take leave is often that they do not know who will take over. A plan drawn up at the start of the year, with a designated stand-in, removes the obstacle more effectively than any verbal encouragement.
Keep the conversation separate from the review. A discussion about workload and tiredness cannot happen in the same meeting where a bonus is decided. People do not admit to exhaustion when their answer affects their pay.
What is an obligation, not goodwill
A few things are not optional, and the confusion between “caring about people” and “legal obligation” is common:
The difference matters: the first two are obligations; the third is a temptation that can become unlawful if taken too far.
How Workly helps
The signals described above almost always exist in the company — but in separate files, held by different people. Workly brings them into the same place: the time records show who is accumulating overtime and for how long, the leave module shows the balance of untaken days for each person, and the reports connect the two. It does not tell you who is exhausted — that remains a conversation between people — but it does show you where to look before it is too late.
Informational article, accurate at the date of publication. Not medical, legal or HR advice. Burnout is a health problem: for concrete situations, direct the employee to occupational medicine or a specialist. Health and safety obligations should be checked at the official source (the Labour Inspectorate, the health and safety legislation in force).