Harassment at work is no longer a matter of “atmosphere” or management style: it has legal definitions, prevention duties on the employer and sanctions. And a company’s passivity in the face of a complaint is itself a legal problem. Here is the framework.
Workplace moral harassment (hărțuirea morală la locul de muncă) is defined by the legislation on preventing and combating discrimination as any conduct engaged in with regard to an employee by another employee who is their hierarchical superior, by a subordinate or by a hierarchically comparable employee, having as its purpose or effect a deterioration of working conditions, through prejudicing rights or dignity, harming physical or mental health or compromising professional prospects.
The key element: the conduct must be repeated and must produce that effect. An isolated conflict or a justified negative appraisal does not, in itself, constitute harassment.
Sexual harassment concerns conduct of a sexual nature — verbal, non-verbal or physical — having as its purpose or effect the prejudicing of a person’s dignity and the creation of an intimidating, hostile, degrading, humiliating or offensive environment. Here repetition is not required — a single act may be sufficient.
What is not harassment
The distinction matters so that normal management is not blocked:
- performance appraisal, even critical, if it is objective and criteria-based;
- disciplinary sanctions applied lawfully, after a prior investigation;
- allocating tasks in line with the job description;
- an isolated conflict between colleagues.
The line is crossed when the conduct becomes repeated, personalised and has the effect of degrading working conditions or dignity.
The employer’s obligations
The legislation imposes an active role on the employer, not merely refraining from such acts:
- prevention — information, training, organisational culture;
- inclusion in the internal rules of provisions on respect for dignity, the prohibition of harassment and discrimination, plus the procedure for handling complaints (a mandatory content element of the ROI);
- investigating complaints received, promptly and impartially;
- protecting the complainant against retaliation;
- sanctioning proven conduct.
The last point is essential: if a complaint is ignored, liability extends to the employer, who has failed to meet the obligation to ensure a safe working environment.
The internal procedure: what it should contain
A functioning mechanism provides for:
- Clear reporting channels — who to address, including an alternative where the person concerned is the complainant’s own hierarchical superior.
- Confidentiality for the duration of the procedure.
- A deadline for responding and for closing the matter.
- An impartial committee or designated person.
- Hearing both parties, with the right to be assisted.
- Interim measures, where appropriate (separating the persons involved, pending clarification).
- A reasoned decision, communicated to the parties.
- An express prohibition of retaliation against the person who made the complaint.
Where the facts are confirmed and amount to disciplinary misconduct, the prior disciplinary investigation (cercetarea disciplinară prealabilă) is triggered — with all the attendant procedural safeguards.
Sanctions
On two levels:
- administrative offences — acts of discrimination and harassment are sanctioned with fines, applied by the competent authorities (including the National Council for Combating Discrimination, Consiliul Național pentru Combaterea Discriminării);
- disciplinary — the sanctions in the Labour Code, up to termination of the contract, applied by the employer after a prior investigation.
Separately, the victim may claim damages in court, and the employer may be held liable for failing to meet the duty of prevention.
The burden of proof
One element employers underestimate: in discrimination and harassment litigation, the burden of proof is partly reversed. The person who considers themselves discriminated against presents facts from which the existence of discrimination may be presumed, and it is then for the employer to prove that no breach occurred.
In practice: internal documentation — the rules, evidence of training, the record of complaints and of the measures taken — becomes the company’s principal defence.
Frequently asked questions
What distinguishes moral harassment from an ordinary conflict?
Its repeated character and its effect: deterioration of working conditions, prejudice to dignity or harm to health. An isolated conflict or a justified critical appraisal is not harassment.
Do I need a written procedure?
Yes. The internal rules must contain provisions on respect for dignity, the prohibition of harassment and the procedure for handling complaints.
What do I do if I receive a complaint?
You investigate it promptly and impartially, in confidence, hearing both parties. Ignoring the complaint engages the company’s liability.
Can I be sanctioned if I did nothing personally?
Yes. The employer is liable for failing to meet the duty to prevent and to deal with such conduct, even where the act was committed by an employee.
Who has to prove it?
The person who considers themselves harmed presents facts from which discrimination is presumed; it is then for the employer to prove that no breach occurred.
See also the internal rules of procedure and the disciplinary investigation.
How Workly helps
In a harassment case, what protects you is the documentation that existed before the complaint. Workly holds the internal rules distributed digitally, with proof of acknowledgement by each employee (confirmation and timestamp) — evidence that the rules and the complaints procedure were known.
Internal complaints can be handled through the helpdesk module, with a full history: who complained, when, what measures were taken and within what deadline — with restricted access, because this is sensitive data. And the documents of any subsequent disciplinary procedure stay in the employee’s file, numbered and dated, so that the legal deadlines can be proven.
Informational article, accurate at the date of publication. Not legal advice. Discrimination and harassment legislation is complex and individual cases require case-by-case assessment — consult a specialist when you receive a complaint.